Risk Assessment Module

This article provides an overview of how this module can be used to identify, monitor and address risks originating from the RFQ process.

The Risk Assessment module in QuoteCQ is designed to provide a process-oriented approach to managing risk and based on your company's internal processes and controls, can aid you in maintaining compliance with ISO 9001:2015 and AS9100 standards.

Risk Assessment Structure

There is a Risk Assessment tab for each assembly that you create in QuoteCQ. Each Risk Assessment has a set of defined risk categories which you can define based on how you group risks. Each category provides guidance on what it means to possess no risk, low risk, medium risk, or high risk. Within each risk category, you can define one or more risk items. Risk items provide more detail about the findings within each category. Categories with no risk would not contain any risk items.

If there are no risk items for a particular assembly, you can simply click the "No Risk" button to show that all risk categories have been evaluated, and there were no risks worth noting.

Identifying Risks

Identifying, appropriately documenting and escalating risk is the responsibility of everyone involved in the RFQ process. Whether the risk is related to an unsupported capability that the customer requires, unachievable capacity requirements or financial hardship, all users can be given permission to log risk items.

For more instructions on how to identify and document a risk item, please read How to find open risk items and How to log a new risk item.

Managing Risks

All open and closed risk items can be viewed in the Risk Assessment Report. It is possible that a risk item may remain open at the conclusion of an RFQ, pending further analysis prior to beginning work on the order. It is important, however, that risk item is identified and referenced when processing a customer's order and creating production documentation.

Risk Alerts

Risk assessment status is communicated to users in three ways:

First, the risk assessment tab remains red until either a risk item is added or a user indicates that none of the categories have any risks.
Second, the far-right column shows how many open risk items there are in each category.

Finally, as you publish the quote, you are given one final reminder of any open risk items before sending the quote.